EQUIPMENT REPAIR
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Maintain Your Critical Equipment
When a critical device drifts out of spec or stops working, ACCC restores performance with certified biomedical expertise and audit-ready documentation.
Diagnostic Workflow
Triage Call
Contact us at (609) 712-1200 for immediate technical consultation.
Dispatch & On-Site Diagnosis
Technician arrival time [to be confirmed by client].
Parts & Repairs
Components sourced per [need client-confirmed parts policy—e.g., OEM or approved equivalents].
Functional Verification
Post-repair testing follows [insert applicable OEM or regulatory standards, as specified by the client].
Service Report
Digital documentation formatted for [insert regulatory requirements, e.g., Joint Commission].
Service Options
At ACCC, we understand that every client’s needs are unique. Our Service-Level Agreements are designed to provide clear expectations, predictable performance, and unwavering support.
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Tier 1 – Standard Care
Reliable coverage for organizations that require consistent service, scheduled maintenance, and guaranteed response times within standard business hours. -
Tier 2 – Enhanced Support
Priority access to our support engineers, faster response times, extended service windows, and proactive system monitoring to minimize downtime and ensure continuity. -
Tier 3 – Premium Partnership
Comprehensive, enterprise-level support featuring 24/7 availability, the fastest guaranteed response times, dedicated account management, and tailored performance reporting
Each tier is built on transparency, accountability, and measurable outcomes—so you can choose the level of service that best supports your mission.
Devices Commonly Serviced
If required, our team can step in and provide support for all areas. From purchasing to everyday maintenance, asset disposition, and beyond. You can always count on us in your time of need.
Service-Level Agreement (SLA) Tiers
At ACCC, we understand that every client’s needs are unique. Our Service-Level Agreements are designed to provide clear expectations, predictable performance, and unwavering support.
-
Tier 1 – Standard Care
Reliable coverage for organizations that require consistent service, scheduled maintenance, and guaranteed response times within standard business hours.
-
Tier 2 – Enhanced Support
Priority access to our support engineers, faster response times, extended service windows, and proactive system monitoring to minimize downtime and ensure continuity.
-
Tier 3 – Premium Partnership
Comprehensive, enterprise-level support featuring 24/7 availability, the fastest guaranteed response times, dedicated account management, and tailored performance reporting.
Each tier is built on transparency, accountability, and measurable outcomes—so you can choose the level of service that best supports your mission.
Need Immediate Assistance?
Call (609) 671-1200 to start the triage process.